{"id":2538,"date":"2026-02-23T12:16:01","date_gmt":"2026-02-23T12:16:01","guid":{"rendered":"https:\/\/cyberpanel.net\/KnowledgeBase\/plans-pricing-rate-limits\/"},"modified":"2026-02-23T12:17:06","modified_gmt":"2026-02-23T12:17:06","slug":"plans-pricing-rate-limits","status":"publish","type":"post","link":"https:\/\/cyberpanel.net\/KnowledgeBase\/plans-pricing-rate-limits\/","title":{"rendered":"Plans, Pricing, and Rate Limits"},"content":{"rendered":"<style>\n.kb-info-box { background: #e8f4fd; border-left: 4px solid #2196F3; padding: 16px 20px; margin: 20px 0; border-radius: 4px; }\n.kb-info-box.warning { background: #fff8e1; border-left-color: #ff9800; }\n.kb-info-box.success { background: #e8f5e9; border-left-color: #4caf50; }\n.kb-info-box.tip { background: #f3e5f5; border-left-color: #9c27b0; }\n.kb-info-box strong { display: block; margin-bottom: 4px; }\n.kb-table { width: 100%; border-collapse: collapse; margin: 20px 0; }\n.kb-table th, .kb-table td { border: 1px solid #ddd; padding: 10px 14px; text-align: left; }\n.kb-table th { background: #f5f5f5; font-weight: 600; }\n.kb-table tr:nth-child(even) { background: #fafafa; }\n.kb-code { background: #1e1e1e; color: #d4d4d4; padding: 16px 20px; border-radius: 6px; overflow-x: auto; margin: 16px 0; font-size: 14px; line-height: 1.5; }\n.kb-code .comment { color: #6a9955; }\n.kb-code .keyword { color: #569cd6; }\n.kb-code .string { color: #ce9178; }\n<\/style>\n<p>CyberPanel Email Service offers four plans to fit every need &mdash; from personal projects to enterprise scale. Every plan includes both Email Delivery (sending) and Email Hosting (mailboxes).<\/p>\n<h2>Plan Comparison<\/h2>\n<table class=\"kb-table\">\n<tr>\n<th>Feature<\/th>\n<th>Free<\/th>\n<th>Starter<br \/>$3.99\/mo<\/th>\n<th>Professional<br \/>$14.99\/mo<\/th>\n<th>Enterprise<br \/>$49.99\/mo<\/th>\n<\/tr>\n<tr>\n<td><strong>Emails\/month<\/strong><\/td>\n<td>15,000<\/td>\n<td>50,000<\/td>\n<td>200,000<\/td>\n<td>1,000,000<\/td>\n<\/tr>\n<tr>\n<td><strong>Emails\/day<\/strong><\/td>\n<td>500<\/td>\n<td>1,700<\/td>\n<td>7,000<\/td>\n<td>35,000<\/td>\n<\/tr>\n<tr>\n<td><strong>Rate limit\/min<\/strong><\/td>\n<td>10<\/td>\n<td>60<\/td>\n<td>120<\/td>\n<td>300<\/td>\n<\/tr>\n<tr>\n<td><strong>Sending domains<\/strong><\/td>\n<td>3<\/td>\n<td>10<\/td>\n<td>25<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr>\n<td><strong>API keys<\/strong><\/td>\n<td>3<\/td>\n<td>10<\/td>\n<td>25<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP credentials<\/strong><\/td>\n<td>3<\/td>\n<td>10<\/td>\n<td>25<\/td>\n<td>Unlimited<\/td>\n<\/tr>\n<tr>\n<td><strong>Mailboxes<\/strong><\/td>\n<td>10<\/td>\n<td>50<\/td>\n<td>150<\/td>\n<td>500<\/td>\n<\/tr>\n<tr>\n<td><strong>Hosted domains<\/strong><\/td>\n<td>3<\/td>\n<td>10<\/td>\n<td>25<\/td>\n<td>50<\/td>\n<\/tr>\n<tr>\n<td><strong>Storage\/mailbox<\/strong><\/td>\n<td>3 GB<\/td>\n<td>5 GB<\/td>\n<td>10 GB<\/td>\n<td>25 GB<\/td>\n<\/tr>\n<tr>\n<td>DKIM signing<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Webhooks<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Email analytics<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>IMAP\/POP3\/Webmail<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Dedicated IP<\/td>\n<td>&mdash;<\/td>\n<td>&mdash;<\/td>\n<td>Available<\/td>\n<td>Included<\/td>\n<\/tr>\n<tr>\n<td>Priority support<\/td>\n<td>&mdash;<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<td>24\/7<\/td>\n<\/tr>\n<tr>\n<td>Dedicated account manager<\/td>\n<td>&mdash;<\/td>\n<td>&mdash;<\/td>\n<td>&mdash;<\/td>\n<td>Yes<\/td>\n<\/tr>\n<\/table>\n<p><a href=\"https:\/\/platform.cyberpersons.com\/email\/billing\/pricing\/\" target=\"_blank\" rel=\"noopener\">View current pricing &amp; sign up &rarr;<\/a><\/p>\n<h2>Rate Limits Explained<\/h2>\n<p>Rate limits protect deliverability by preventing sudden spikes that could trigger spam filters. Limits are applied at the <strong>account level<\/strong> and shared across all your SMTP credentials and API keys.<\/p>\n<table class=\"kb-table\">\n<tr>\n<th>Limit Type<\/th>\n<th>Scope<\/th>\n<th>What Happens When Exceeded<\/th>\n<\/tr>\n<tr>\n<td>Per-minute<\/td>\n<td>Account-wide<\/td>\n<td>429 error; retry after 60 seconds<\/td>\n<\/tr>\n<tr>\n<td>Per-hour<\/td>\n<td>Account-wide<\/td>\n<td>429 error; retry after the hour resets<\/td>\n<\/tr>\n<tr>\n<td>Per-day<\/td>\n<td>Account-wide<\/td>\n<td>429 error; retry after midnight UTC<\/td>\n<\/tr>\n<tr>\n<td>Per-month<\/td>\n<td>Account-wide<\/td>\n<td>429 error; upgrade plan or wait for next month<\/td>\n<\/tr>\n<\/table>\n<div class=\"kb-info-box\"><strong>Cross-node sync:<\/strong> Rate limits are synchronized across all CyberMail nodes via UDP, so limits are enforced consistently regardless of which server handles your request.<\/div>\n<h2>Bounce Rate Auto-Suspension<\/h2>\n<p>To protect shared infrastructure reputation, accounts with excessive bounces are automatically suspended:<\/p>\n<ul>\n<li><strong>Bounce rate threshold:<\/strong> 10% of sent emails in a 24-hour window<\/li>\n<li><strong>Minimum sent:<\/strong> At least 50 emails must be sent before the threshold applies<\/li>\n<li><strong>Consecutive bounces:<\/strong> 20 consecutive bounces triggers immediate suspension<\/li>\n<\/ul>\n<p>If suspended, clean your mailing list and contact <strong>support@cyberpanel.net<\/strong> to request reactivation.<\/p>\n<h2>Upgrading &amp; Downgrading<\/h2>\n<ol>\n<li>Go to <a href=\"https:\/\/platform.cyberpersons.com\/email\/billing\/\" target=\"_blank\" rel=\"noopener\">https:\/\/platform.cyberpersons.com\/email\/billing\/<\/a><\/li>\n<li>Click <strong>Change Plan<\/strong><\/li>\n<li>Select your new plan &mdash; upgrades take effect immediately, downgrades at the end of the billing period<\/li>\n<li>Billing is handled securely via Stripe<\/li>\n<\/ol>\n<h2>Related Guides<\/h2>\n<ul>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/email-service-documentation\/\">Documentation Hub<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/getting-started-email-delivery\/\">Getting Started with Email Delivery<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/getting-started-email-hosting\/\">Getting Started with Email Hosting<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/sending-email-smtp\/\">Sending Email via SMTP<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/sending-email-rest-api\/\">Sending Email via REST API<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/email-analytics-and-logs\/\">Email Analytics and Logs<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/email-service-documentation\/\">&larr; Back to Documentation Hub<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CyberPanel Email Service offers four plans to fit every need &mdash; from personal projects to enterprise scale. Every plan includes both Email Delivery (sending) and Email Hosting (mailboxes). Plan Comparison Feature Free Starter$3.99\/mo Professional$14.99\/mo Enterprise$49.99\/mo Emails\/month 15,000 50,000 200,000 1,000,000 Emails\/day 500 1,700 7,000 35,000 Rate limit\/min 10 60 120 300 Sending domains 3 10 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-2538","post","type-post","status-publish","format-standard","hentry","category-email-service"],"_links":{"self":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/comments?post=2538"}],"version-history":[{"count":3,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2538\/revisions"}],"predecessor-version":[{"id":2580,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2538\/revisions\/2580"}],"wp:attachment":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/media?parent=2538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/categories?post=2538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/tags?post=2538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}