{"id":2545,"date":"2026-02-23T12:16:11","date_gmt":"2026-02-23T12:16:11","guid":{"rendered":"https:\/\/cyberpanel.net\/KnowledgeBase\/managing-mailboxes-aliases-forwarding\/"},"modified":"2026-02-23T12:17:14","modified_gmt":"2026-02-23T12:17:14","slug":"managing-mailboxes-aliases-forwarding","status":"publish","type":"post","link":"https:\/\/cyberpanel.net\/KnowledgeBase\/managing-mailboxes-aliases-forwarding\/","title":{"rendered":"Managing Mailboxes, Aliases, and Forwarding"},"content":{"rendered":"<style>\n.kb-info-box { background: #e8f4fd; border-left: 4px solid #2196F3; padding: 16px 20px; margin: 20px 0; border-radius: 4px; }\n.kb-info-box.warning { background: #fff8e1; border-left-color: #ff9800; }\n.kb-info-box.success { background: #e8f5e9; border-left-color: #4caf50; }\n.kb-info-box.tip { background: #f3e5f5; border-left-color: #9c27b0; }\n.kb-info-box strong { display: block; margin-bottom: 4px; }\n.kb-table { width: 100%; border-collapse: collapse; margin: 20px 0; }\n.kb-table th, .kb-table td { border: 1px solid #ddd; padding: 10px 14px; text-align: left; }\n.kb-table th { background: #f5f5f5; font-weight: 600; }\n.kb-table tr:nth-child(even) { background: #fafafa; }\n.kb-code { background: #1e1e1e; color: #d4d4d4; padding: 16px 20px; border-radius: 6px; overflow-x: auto; margin: 16px 0; font-size: 14px; line-height: 1.5; }\n.kb-code .comment { color: #6a9955; }\n.kb-code .keyword { color: #569cd6; }\n.kb-code .string { color: #ce9178; }\n<\/style>\n<p>This guide covers creating and managing mailboxes, setting up aliases, configuring forwarding rules, and using vacation responders.<\/p>\n<h2>Creating Mailboxes<\/h2>\n<ol>\n<li>Go to <a href=\"https:\/\/platform.cyberpersons.com\/email\/hosting\/\" target=\"_blank\" rel=\"noopener\">https:\/\/platform.cyberpersons.com\/email\/hosting\/<\/a><\/li>\n<li>Select your domain<\/li>\n<li>Click <strong>Create Mailbox<\/strong><\/li>\n<li>Enter:\n<ul>\n<li><strong>Local part:<\/strong> The part before @ (e.g., <code>john<\/code> for <code>john@yourcompany.com<\/code>)<\/li>\n<li><strong>Display name:<\/strong> Optional friendly name (e.g., &#8220;John Smith&#8221;)<\/li>\n<li><strong>Password:<\/strong> Must be at least 8 characters<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Create<\/strong><\/li>\n<\/ol>\n<h2>Editing Mailboxes<\/h2>\n<p>Click on any mailbox to access its settings:<\/p>\n<ul>\n<li><strong>Display name:<\/strong> Change the name shown in sent emails<\/li>\n<li><strong>Password:<\/strong> Reset the mailbox password<\/li>\n<li><strong>Storage quota:<\/strong> View usage and limit (set by your plan)<\/li>\n<li><strong>Protocols:<\/strong> Enable\/disable IMAP, POP3, SMTP, and webmail access individually<\/li>\n<\/ul>\n<h2>Aliases<\/h2>\n<p>An alias is an alternative email address that delivers to an existing mailbox. For example, <code>sales@yourcompany.com<\/code> can deliver to <code>john@yourcompany.com<\/code>.<\/p>\n<h3>Creating an Alias<\/h3>\n<ol>\n<li>Go to the mailbox detail page<\/li>\n<li>In the <strong>Aliases<\/strong> section, click <strong>Create Alias<\/strong><\/li>\n<li>Enter the local part (e.g., <code>sales<\/code>)<\/li>\n<li>Click <strong>Create<\/strong><\/li>\n<\/ol>\n<div class=\"kb-info-box tip\"><strong>Tip:<\/strong> Aliases are great for role-based addresses like <code>info@<\/code>, <code>sales@<\/code>, <code>billing@<\/code> that should all go to the same person&#8217;s mailbox.<\/div>\n<h2>Forwarding Rules<\/h2>\n<p>Forward emails from your mailbox to an external address.<\/p>\n<h3>Creating a Forwarding Rule<\/h3>\n<ol>\n<li>Go to the mailbox detail page<\/li>\n<li>In the <strong>Forwarding<\/strong> section, click <strong>Create Rule<\/strong><\/li>\n<li>Enter the destination email address<\/li>\n<li>Choose the forwarding type:\n<ul>\n<li><strong>Forward Only:<\/strong> Send to the destination, don&#8217;t keep a copy<\/li>\n<li><strong>Forward and Keep Copy:<\/strong> Send to the destination AND keep a copy in the mailbox (recommended)<\/li>\n<\/ul>\n<\/li>\n<li>Optionally add conditions:\n<ul>\n<li><strong>From contains:<\/strong> Only forward if the sender matches<\/li>\n<li><strong>Subject contains:<\/strong> Only forward if the subject matches<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Create<\/strong><\/li>\n<\/ol>\n<h2>Vacation Responder (Auto-Reply)<\/h2>\n<p>Automatically reply to incoming emails when you&#8217;re away.<\/p>\n<ol>\n<li>Go to the mailbox detail page<\/li>\n<li>Click <strong>Vacation Responder<\/strong><\/li>\n<li>Toggle it <strong>On<\/strong><\/li>\n<li>Set:\n<ul>\n<li><strong>Subject:<\/strong> The auto-reply subject line<\/li>\n<li><strong>Message:<\/strong> Your out-of-office message<\/li>\n<li><strong>Start date<\/strong> and <strong>End date:<\/strong> When the responder is active<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Save<\/strong><\/li>\n<\/ol>\n<h2>Auto-Login to Webmail<\/h2>\n<p>From the hosting dashboard, click the <strong>webmail icon<\/strong> next to any mailbox for instant access &mdash; no password needed when you&#8217;re already logged into the platform.<\/p>\n<h2>Related Guides<\/h2>\n<ul>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/email-service-documentation\/\">Documentation Hub<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/getting-started-email-hosting\/\">Getting Started with Email Hosting<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/configuring-email-clients-imap-pop3\/\">Configuring Email Clients (IMAP &amp; POP3)<\/a><\/li>\n<li><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/using-cybermail-webmail\/\">Using CyberMail Webmail<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/cyberpanel.net\/KnowledgeBase\/email-service-documentation\/\">&larr; Back to Documentation Hub<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide covers creating and managing mailboxes, setting up aliases, configuring forwarding rules, and using vacation responders. Creating Mailboxes Go to https:\/\/platform.cyberpersons.com\/email\/hosting\/ Select your domain Click Create Mailbox Enter: Local part: The part before @ (e.g., john for john@yourcompany.com) Display name: Optional friendly name (e.g., &#8220;John Smith&#8221;) Password: Must be at least 8 characters Click [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-2545","post","type-post","status-publish","format-standard","hentry","category-email-service"],"_links":{"self":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/comments?post=2545"}],"version-history":[{"count":3,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2545\/revisions"}],"predecessor-version":[{"id":2587,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/posts\/2545\/revisions\/2587"}],"wp:attachment":[{"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/media?parent=2545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/categories?post=2545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cyberpanel.net\/KnowledgeBase\/wp-json\/wp\/v2\/tags?post=2545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}