When you sign up for CyberPanel Add-ons, you are given a 7-day free trial period. During this time, you can use the add-ons without any charges. Once the trial ends and your first payment is processed, you then have a 7-day window to request a refund if you are not satisfied with the add-ons.
Similarly, for one-time payment plans, you also have a 7-day refund period. This means that after purchasing a one-time payment plan, you have 7 days to request a refund if you find that it doesn't meet your expectations or requirements.
Regarding support refunds, they are determined based on the amount of time you have utilized the support services. If you have used support services and later decide to cancel or request a refund, the refund amount will be adjusted based on the support services you have already received.