This guide covers creating and managing mailboxes, setting up aliases, configuring forwarding rules, and using vacation responders.

Creating Mailboxes

1. Go to https://platform.cyberpersons.com/email/hosting/
2. Select your domain
3. Click Create Mailbox
4. Enter:
   • Local part: The part before @ (e.g., john for [email protected])
   • Display name: Optional friendly name (e.g., “John Smith”)
   • Password: Must be at least 8 characters
5. Click Create

Editing Mailboxes

Click on any mailbox to access its settings:

• Display name: Change the name shown in sent emails
• Password: Reset the mailbox password
• Storage quota: View usage and limit (set by your plan)
• Protocols: Enable/disable IMAP, POP3, SMTP, and webmail access individually

Aliases

An alias is an alternative email address that delivers to an existing mailbox. For example, [email protected] can deliver to [email protected].

Creating an Alias

1. Go to the mailbox detail page
2. In the Aliases section, click Create Alias
3. Enter the local part (e.g., sales)
4. Click Create

Forwarding Rules

Forward emails from your mailbox to an external address.

Creating a Forwarding Rule

1. Go to the mailbox detail page
2. In the Forwarding section, click Create Rule
3. Enter the destination email address
4. Choose the forwarding type:
   • Forward Only: Send to the destination, don’t keep a copy
   • Forward and Keep Copy: Send to the destination AND keep a copy in the mailbox (recommended)
5. Optionally add conditions:
   • From contains: Only forward if the sender matches
   • Subject contains: Only forward if the subject matches
6. Click Create

Vacation Responder (Auto-Reply)

Automatically reply to incoming emails when you’re away.

1. Go to the mailbox detail page
2. Click Vacation Responder
3. Toggle it On
4. Set:
   • Subject: The auto-reply subject line
   • Message: Your out-of-office message
   • Start date and End date: When the responder is active
5. Click Save

Auto-Login to Webmail

From the hosting dashboard, click the webmail icon next to any mailbox for instant access — no password needed when you’re already logged into the platform.

Related Guides

• Documentation Hub
• Getting Started with Email Hosting
• Configuring Email Clients (IMAP & POP3)
• Using CyberMail Webmail

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